Managed IT
Services
The mechanics of business and technology
our approach
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Proactive IT
Strategic evaluation and tactical planning provides flexibility and scalability required to meet market demands and business initiatives -
Preventative IT
Remote monitoring identifies many potential problems before they disrupt your operations -
Responsive IT
A local team of highly-skilled technicians respond remotely and to onsite requests working with our Help Desk and Network Operations Center (NOC)
what we offer
At TeamLogic IT, we leverage technology to your advantage. We’re your ear to the ground and your muscle in the trenches—assessing equipment performance, troubleshooting issues, managing upgrades and installations, leveraging trends and much more to help you get the most from your technology investment.
Whatever the challenge, you can move forward with confidence knowing that TeamLogic IT provides you with 360 degrees of proactive, preventative and responsive Managed IT Services. Every business depends on technology. That’s why you want a trusted technology advisor—TeamLogic IT.
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/ TeamLogic IT is enormously insightful in understanding our hybrid MAC/Windows IT environment and quickly provide strategies and solutions tailored to address our organization’s technology needs. As an educational institution, we value the expertise TeamLogic IT provides us and appreciate the clear explanations offered. This is an experienced team who know how to leverage technologies and execute planned strategies to help improve and/or preserve the technological health of your business. TeamLogic IT is a professional IT partner you can truly count on.
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/ As always, nothing but the best service from the entire TeamLogic IT staff.
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/ If ratings were 1=10, I would rate TeamLogic IT a 30! It has been everything we were hoping for in an IT company.
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/ Finding a provider that can credibly handle a dual platform environment Mac and PC was critical for us. TeamLogic did a great job helping us migrate to our new "mostly Mac" environment while still keeping some of our legacy PC components running. When you're undergoing change, you want everything to function smoothly during the transition and TeamLogic IT was there every step of the way to make sure that nothing fell through the cracks. They are reliable, responsive and dependable. And they know their stuff. They are helping us standardize our platform so that when we have a problem, they can trouble shoot quickly and keep us running. And that, combined with their responsiveness to our unique situation is what made all the difference for us.
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/ Thanks TeamLogic IT for the great job Chris and the rest of the team is doing. We are very happy with the technology services that are being provided to us. As an award-winning architectural firm specializing in affordable, artistically meaningful and sustainable residential design and site planning, we leverage technology in meaningful ways in our business. TeamLogic IT is a wonderful resource and recognized leader in the IT field.
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/ May Media Group publishes KIWI, a magazine dedicated to raising families the natural and organic way, and is home to Moms Meet, a network of eco-minded moms’ groups around the country. We host two websites (kiwimagonline.com and greenmomsmeet.com), a webinar series, social media and other interactive ways of connecting parents with green, healthy living options. Having secure, cutting edge technology that allows for collaborative work is critical to our business. We are very pleased to be partnered with award-winning TeamLogic IT. Chris and the entire team are wonderful to work with and very good at what they do. We know they can be counted on to fix anything that needs to be fixed, as well as give us reliable advice on equipment, apps, security, etc. Chris is very professional and always has a sunny attitude (which has to be hard when dealing with “IT problems” all day long). He’s definitely the best IT person that we’ve ever worked with, operating within a dedicated, knowledgeable IT team :)
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/ As an award leading service company providing exceptional electrical contracting services in Pennsylvania, I was looking for an IT leader to help me take our company to the next level of success. I knew this meant incorporating the most innovative technology out there today. After a little research, I discovered that TeamLogic IT had the proven track record to assist me in growing my business. I wanted it all --- and the comprehensive services provided by TeamLogic IT have been truly stellar. TeamLogic IT first conducted a thorough assessment of my vision for Thomas Edison Electric and then examined my current IT setup. Their recommendations were very helpful and the delivery of everything from managed IT, network design and support, and the integration of mobile device technology has been executed with real know-how. Because my company prides itself on around the clock exceptional electrical service, it was critical to have my team equipped with cutting edge solutions for quick 15 minute response times. TeamLogic IT’s connection with Apple Mobility enables me to address this goal. Professional, Trustworthy, Innovative, Prompt, Courteous, Great Team are just a few words that describe our experience in working with Team Logic IT since 2011. They put their heart and soul into helping your business thrive through technology enhancements.
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/ Blue Hair Studio delivers the kind of cutting edge style found in top salons. Our growing team of stylists are super talented, enthusiastic, and totally committed to accommodating every hair desire, in a eclectic, unique, setting. We were searching for an IT service provider that could deliver the same level of commitment to meeting our IT needs, as we provide to our clients. TeamLogic IT is simply amazing! Stewart and Mike respond quickly, jumping on our request for a consultation, fully understanding our concerns for improved security and technological efficiency, and offering us a range of excellent IT solutions based on their technological expertise. Blue has seen TeamLogic IT in action, and this tech team delivers real IT peace of mind. I can highly recommend TeamLogic IT because they have earned it.
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/ TeamLogic IT’s technical and customer service has exceeded our expectations! We are happy with the knowledge, performance and pleasant demeanor of the team and are pleased to be doing business with such a professional organization!
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/ Digital Brand Expressions embodies and implements the concept of “Omotenashi,” from the Japanese tea ceremony. The host knows her guests so well they never need to ask for anything—she anticipates their needs and lets them relax and enjoy the experience. In helping our clients soar over their competition, we ideate, create, implement, and manage integrated digital marketing initiatives that bring people and brand together in special ways. TeamLogic IT embodies the notion of creating fans of their clients by anticipating issues, developing innovative strategies, and implementing solutions that work great in the technology space. Please know it has been fabulous working with the whole team.
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/ Everything works great and is exactly what we wanted. Thanks again for your help. Team Logic IT has been very reliable for us and we appreciate all that you guys do.
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/ Thank you for making our transition to managed services work. The team have all been very helpful and made complex decisions much easier.
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/ I would like to say that I am very impressed with your company and am very thankful to have your company for all my IT work.
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/ With almost a century of experience in optics, we do not like any down time and either to our customers. Network connectivity is critical to our work. I can’t thank you enough for getting our office back online. Your work here was nothing short of perfect and I look forward to working with you on our next IT project.
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/ RMI laboratories provides qualitative and quantitative analytical services in the drug discovery and development arena. We assist our pharmaceutical clients select discovery compounds with a higher probability of success and progress those compounds through pre-clinical and clinical development. Client information security is of paramount importance. TeamLogic IT provided RMI Laboratories with invaluable assistance in establishing the necessary IT elements to afford the level of IP security necessary for our clients. TeamLogic IT is a highly trained team that understands security issues within the pharmaceutical industry and delivers what is required.
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/ I appreciate that TeamLogic IT has helped me a lot this year. And expect that TeamLogic IT will be a great help as we go forward together in the coming year. Sending best wishes with gratitude and appreciation for your company.
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/ TeamLogic IT’s services are much appreciated at Nordon. In addition to providing timely and resourceful technology solutions ,great care and time is spent explaining industry knowledge in a language that can easily be understood by businesses operating in any field of endeavor.
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/ For over 30 years our board certified physicians have specialized in providing skilled and compassionate specialty medical care. Technology is so important in our field and we wanted a leader in the IT field, who was also local. We are very pleased with our IT, thanks to TeamLogic IT’s work on our behalf.
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/ We are not used to such a responsive IT partner, especially one with real solutions and answers.
how we work
Managed IT functions much like your own business – success depends on a structured framework. There is no single silver bullet that warns off intruders, banishes trouble or protects your data. That’s why TeamLogic IT provides a comprehensive approach to Managed IT Services that focuses on delivering the highest levels of availability and security anytime, anywhere – from end user devices such as laptops, desktops, and smartphones to servers, virtualization, cloud computing and IT optimization. We cover your entire network both on-site and off premise, delivering Managed IT Services at every level.
Strategic
Guidance
Knowledge when and where you need it
The Confidence to move forward
- We provide your business with unmatched IT service-the technological expertise and resources that support highly available, secure and flexible IT systems.
- Your TeamLogic IT partner is knowledgeable in business as well as technology, providing you with a balanced perspective regarding IT decisions. We provide real world solutions that fit your unique business needs.
- Tap our project experts in a consultative capacity when you need an IT solution to achieve your short- and long-term business objectives. We'll map out a plan that advances your initiatives with minimal disruption to your daily operations.
Expert
Technicians
The right people in the right place at the right time
The IT experts
- With TeamLogic IT your technology is managed in the hands of highly-skilled technicians with in-depth experience to serve your business needs.
- Our teams are well versed in diverse technologies and stay on the forefront of technology trends to provide you with strategic and timely insights.
- Expect approachable, friendly service with IT challenges and solutions presented in a simple and pragmatic way.
- Technology continues to evolve and advance. So do our TeamLogic IT technicians, all of whom can serve your current and future IT needs, through both remote and local onsite service.
Block
Hours
IT Services Provided Via Blocks of Time
Block Hours
- For organizations requiring ongoing IT services, but not quite ready for a proactive Managed IT Services package, TeamLogic IT offers an opportunity to pre-purchase blocks of technician work time that never expire.
- You will be provided a full range of IT services by our team of highly trained technicians. Ten hour blocks of time are available, allowing you the flexibility of signing up for 10 hours, 20 hours or 100 hours, depending on the IT needs of your organization.
- Our team of technicians and consultants has every major certification and years of experience in repairing, designing, configuring, implementing and maintaining networks, servers, and security. Our technicians are experienced in cloud computing and the secure integration of mobile devices.
Network
Operations
Center (NOC)
Safeguarding your business IT
The nerve center
- The TeamLogic IT Network Operations Center proactively monitors and manages your systems to support high availability. Our 24/7 remote monitoring detects, troubleshoots and resolves problems to
- The latest software updates are seamlessly installed to best achieve optimal IT performance.
- In the event you have a situation that requires on-site assistance, TeamLogic IT deploys technicians to your location to swiftly and efficiently address the problem.
Full Service
Help Desk
Peace-of-mind is a matter of course
Around-the-clock help
- When you need technical support, it's there with TeamLogic IT's capable and experienced IT advisers. You'll speak with a real person who will guide you through troubleshooting options to get you back to business as usual.
- There's never a good time to have a technical issue, but the good news is that TeamLogic IT is here to help, 24/7, 365 days a year.